Contact Us

If you’ve read our Customer Service pages and still need assistance, use the information below to contact us so that we can help you find answers!

Customer Service

When contacting the Official Baden Sports Online Store powered by Firegiants, please have your Order Number ready.

The best method to contact us is via email at service@firegiants.com.

You can also reach our Customer Service Representatives at 1-866-809-8867, Mon-Fri 8:30 a.m. – 5:00 p.m. PST.

Please send packages and letter correspondence to our headquarters at:
Customer Service
Firegiants Inc./ Badenball.com
1626 South 341st Place, Ste. A-2 Federal Way, WA 98003


We look forward to hearing from you!